Your browser is out-of-date!

Update your browser to view this website correctly. Update my browser now


Making a claim

How do I submit a claim?

Click on the "Oops" header in your dashboard and complete the online forms as
soon as possible after the incident.

A message is then sent to your gaggel who will need to approve your claim.

Once my claim is approved what happens?

You will be notified of the amount that your gaggel will pay and this is then transferred accordingly.

How quickly will I get a replacement phone?

We are working with some of the best phone replacement companies in the UK
and aim to get you a new phone within 48 hours.

How quickly will my phone be repaired?

Again, we work with some of the best repair companies in the UK and we aim
to have your phone repaired and back to you within 48 hours.